January 18, 2007

Houston, we have landed

Filed under: What a day!, Travels, Egypt

Why Gulf Air sucks:

  • They let people onboard with crazy amounts of check in baggage.
  • They do not stage their boarding by row number, so boarding the flight, and having everyone attempt to fit their gargantuan amounts of luggage in the overhead lockers becomes an absolute disasters.
  • The remote control on A’s chair was busted, and had clearly been for some time, given the amount of wear and tear on the faulty buttons compared to other remotes.
  • The flight attendants do not respond to pressing the flight attendant button.  I don’t mean they wait 10, 30 or even 60 minutes before responding.  They don’t respond period.
  • When you do happen to catch one heading down the aisle and explain your problem, they listen, say they will do something about it and then never return or fix the problem.
  • When you catch them 45 minutes later they say they will try again and then never return or fix the problem.
  • When you ask why you can’t swap to 2 of the 3 empty seats in the row behind you they say the woman there has been complaining about a sore back.  Am I being unsympathetic in suggesting that a sore back doesn’t need 4 seats on a full flight? Especially considering she was sitting up and only occupying one and a bit chairs. Wouldn’t 2 suffice?
  • When you ask another attendant they promise to telex the ground staff at your next stop and arrange a seat change before passengers boarding at that port check-in.  This attendant then never returns.
  • 5 hours later when you walk down the back of the plane to use the toilets and see that attendant there they claim that they “could not” send the telex, but won’t explain why, especially given they were the ones they suggesting that’s what they could do in the first place.
  • They let someone bring 5L of “holy water” onboard and store said beverage in the overhead lockers despite potential damage to electrical equipment.
  • Ground staff at the net port whilst cleaning the aircraft smelt said “holy water”, realised it was some form of strong alcohol (and therefore flammable), was unlabelled and confiscated the 5L container.
  • Passenger owning said water chucked a massive wobbly midair when he realised this was missing.  Had a big argument with the new flight attendants who had taken over the plane at the last port and had no clue what was going on.
  • Said passenger decided to stash his massive suitcase (that shouldn’t be allowed onboard in the first place, see point one) in the aisle for the rest of the flight.
  • Said passenger was informed by the crew that he was blocking the aisles and the plane cannot land until the aisles are clear.
  • Said passenger refused to move it.  Lots of shouting ensued.
  • Aircrew informed passenger that unless he moved his bag in the next minute he would be arrested on arrival in Sydney and civil action taken against him.
  • Said passenger refuses to move his bag.  Starts yelling in a mixture of English and Arabic.
  • Flight announcement is made that the plane is unable to land until the aisles are clear, so our descend is on hold for now.
  • An Arabic attendant has a big loud argument with said passenger in Arabic.
  • Other passengers start yelling at said passenger to move his fricken luggage.
  • Arabic attendant finally lugs the suitcase back overhead.

Why Gulf Air ain’t so bad: 

  • Plane finally lands without crashing, only an hour late.
  • The food is pretty decent, and the icecream they handed out late at night was awesome.

 Awesome though it was, the icecream certainly didn’t make up for the rest of the bollocks.

7 Comments »

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  1. I suggest you send a very angry email with a link to this post.
    The power of teh intarwebs ya know! What a nightmare.

    Comment by steph — January 18, 2007 @ 7:49 pm

  2. Heh maybe I will Steph, except if they offered me free flights there is no way I would want to use them. Well not unless they gave me a helluva lot of icecream anyway!!!

    Comment by yublocka — January 18, 2007 @ 10:53 pm

  3. You’re kidding me! Fucked and definitely won’t be flying with them…ever!! Yep, the main thing is that you guys *did* land and it doesn’t make the whole trip bad. Gotta have these stories to tell ;-)

    Comment by Mary — January 19, 2007 @ 10:58 am

  4. Wow, what a fucking nightmare! I thought Garuda was bad. At least you’re back in one piece and from your piccies and last post, it sounds like you had a terrific holiday (bad flights excluded!)

    Comment by Sarah — January 19, 2007 @ 9:57 pm

  5. Good lord, what a nightmare!!! Thanks for the headsup, I won’t be flying with them, ever! Great to meet you on the weekend, hope the move went well xx

    Comment by Philippa — January 22, 2007 @ 2:54 pm

  6. Everything in this post is true. It actually happened. You’d love to read it and think “she’s exaggerating a bit” or consider it to be some kind of poetic licence. Particularly if you worked for Gulf Air or were one of the flight crew involved.

    Unfortunately for all (particularly us, the paying customer), Gulf Air really is this bad, and really does deserve some kind of award for their lack of service.

    What the author forgets to mention is the crazy bug spraying in the cabin on our way into Sydney. Without any consideration of anyone with any kind of allergy whatsoever.

    The only good part, was several days later when I convinced the author to fly business class in future… Woohoo!

    A (or D depending on which letter T (or A) uses)

    Comment by D — January 23, 2007 @ 10:21 pm

  7. hi sorry this was your story and it is true cause it hapned many times when i worked at gulf air so there can be no denying it at all. the crew were not profesional they didnt care bout the passengers and they only care when they would be landing to go shopping no care for service no care how people behave just yelling. it was sad so bye bye to that shit company. sorry you were in a bad situashon there (also sorry here english not my first language!!) but this is sooooooooooo true!!!!! BAD COMPNAY!!!

    Comment by yoshi — June 12, 2008 @ 12:52 am

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